Please contact our sales team. We will attempt to match the price if the specification of the competitors dedicated server and network matches our own.

Hosting of IRC related services is not allowed on RackVibe network.
If you are looking for an IRC dedicated server, please contact our sales and we'll be glad to refer you to one of our partners that do allow IRC services.

We provide less then 24h setup time guarantee. The 24h period starts after your billing information has been verified and you made the payment.
If for any reason we fail to install your new server within 24 hours, you will receive credit in the amount of 50% of your monthly fee. The credit will show on your second month invoice.

RackVibe currently provides full support for following operating systems:

• CentOS 4,5
• Fedora 6,7,8
• Red Hat® Enterprise Linux® 2.1, 3, 4, 5
• Debian
• Ubuntu
• Gentoo
• SuSE®
• FreeBSD 6
• Windows 2003 Web, Standard, Datacenter, Enterprise aditions
• Windows 2008

Other operating are supported in limited fashion, please contact our sales team for details.

• SWSoft Plesk:
  • CentOS 4,5
  • Fedora 6,7,8
  • RedHat Enterprise
  • Windows 2003 Web, Standard
• cPanel w/Fantastico:
  • Red Hat® Enterprise Linux® 2.1, 3, 4, 5
  • CentOS 3.x, 4.x, 5.x
  • Fedora 5, 6, 7
  • SuSE® 10.0
• DirectAdmin:
  • Redhat Linux 7.2, 7.3, 8.0, 9.0
  • RedHat Fedora 1, 2, 3, 4, 5, 6, 7, 8(beta)
  • RedHat Enterprise / CentOS 3.0, 3.1, 3.2, 3.3, 4.1, 4.2, 4.3, 4.4, 4.5, 5.0 (64-bit: 4.1 - 4.5, 5.0)
  • FreeBSD 4.7, 4.8, 4.9, 4.10, 4.11, 5.0, 5.1, 5.2, 5.2.1, 5.3, 5.4, 6.0, 6.1, 6.2
  • Debian Sarge/Woody 3.1/Etch 4.0/Ubuntu (these are all variants of debian)

YES. All servers are monitored 24x7. Monitoring interval is 5 minutes. If the server shows as down in our monitoring system, we will attempt to bring it back online. If we are unable to do so (i.e. the server is hacked and requires reinstall), we will contact you to discuss possible solutions.
Advanced monitoring solutions are available, please contact our sales team for details.

We will reinstall your server with your choice of the operating system up to 2 times in one month at no additional cost. If you require additional reinstalls, you will need to pay a $50 reinstall fee.

Please use the online support request form on our website or email support [at] rackvibe.com.
If you need more then additional 16 ip addresses, you will need to provide a justification showing efficient utilisation of at least 80% of your currently assigned ip space.

Free data transfer between compatible platforms is a value added service we provide to help you transfer your websites and other data from other dedicated server providers. If you need to transfer data from your old server and to new server from RackVibe and you use different OS or control panel on your old server, we might be able to help as well at no additional charge, please contact our technical support team for more details.

Please notify us immidiatelly and we'll will replace the faulty hardware as soon as possible.

Yes we do. Please contact our sales team for a custom quote that matches your needs.

That's great, give us a call or write us a line and we'll be more then happy to answer all your questions.